Originally posted to Data Center POST
By Contributing Editor, Kathy Xu
Arnd Baranowski is the CEO of Oculeus, a market-leading developer of operational international voice management tools, including innovative Operations Support System/Business Support System (OSS/BSS) solutions for telecom service providers and network operators. Arnd has more than 30 years of experience in technical and software development, initially in the military, and then a successful track record of developing database solutions for commercial and telecom applications. He founded Oculeus in 2004 and has since led the Frankfurt-based company to become a global organization with a prominent and expanding customer base around the world.
Data Center POST recently interviewed Arnd about the use of Artificial Intelligence in Oculeus’ OSS and BSS products lines, his company’s approach to fraud prevention, and the importance of attending International Telecoms Week 2018, taking place May 6-9 in Chicago.
Data Center POST, Kathy Xu (DCP-KX) Question: What emerging technologies do you see having a significant impact on the industry and how?
Oculeus, Arnd Baranowski (O-AB) Answer: Going forward, technologies that facilitate automation are going to have a large impact on the telecommunications industry and how service providers operate. In the markets we serve, automation is allowing service providers and network operators to automate much of their operations and to get more done with less resources. At the same time, we see that telcos of all sizes are looking to implement automation-related technologies to free valuable time and allow their staff to focus on more strategic initiatives. Across the telco industry in general, automation will have an impact on all areas of service provider operations from network management through service delivery and even on how customer service is provided.
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