Global CapacityGlobal Capacity’s success is found in its innovative and award-winning technology and distinctive approach to customer service. Driven by its brand promise of Connectivity Made Simple™, the leading connectivity as a service provider is known for its readiness to go above and beyond to ensure an optimal customer experience and deliver the right connectivity solution in today’s fragmented network marketplace.  In an effort to continue strengthening and differentiating its approach to customer service, Global Capacity recently onboarded telecom veteran Ray Whinery as its new Chief Service Operations Officer.

Whinery, who boasts over 30 years of executive experience in operations and engineering for telecom, cable, wireless and data networking, plays an integral role in Global Capacity’s continued success. Prior to joining Global Capacity, he held executive-level positions at firms including Zayo, American Traffic Solutions, tw telecom, and US West.  As Chief Service Operations Officer, Whinery is responsible for overseeing day-to-day processes involved with service operations for the company — including service delivery, customer support, field operations, service management and core network support.

According to Global Capacity President Jack Lodge in a statement, Whinery “is widely regarded as an extraordinary operations leader in the industry.”

“Global Capacity has a reputation of exceptional technological innovation and a commitment to service excellence, and I was delighted when Jack invited me to join the team,” Whinery explained. “I am excited to be part of an organization that offers customers an innovative set of market-leading connectivity solutions and is constantly seeking to better the customer experience with new and enhanced technologies, while exceeding expectations of service.”

The addition of Whinery to Global Capacity’s executive leadership team will prove advantageous for its customers, ensuring they are being provided the utmost in customer care along with the market’s leading connectivity solutions.

To learn more about Global Capacity and its award-winning One Marketplace™ platform, visit