VoIP Industry gains valuable tool for Automated Customer Relationship Management

panamaxPanamax Inc. is offering its BillCall carrier business solution with an enhanced Customer Relationship Management (CRM) module as an add-on option for its VoIP carrier customers. Users of the BillCall application already have a software solution that is compatible with Class-4 switches as well as TDM and ILD switches and that features origination, termination and transit traffic billing and routing. The added CRM module assists carrier sales and management with automated lead generation and pipeline analysis as well as forecasting and quota management.

panamax-billcall-interconnect-billing-solution-for-telecom-1-638Panamax BillCall with CRM automates the entire customer life cycle process from database creation through lead generation and account provisioning. This valuable data enhances the sales force’s skills, and converges a large amount of valuable management information into an easy-to-use, single platform.

Panamax’ is a leading telecom technology company owned by Bankai Group. The company provides market-proven telecom switching, wholesale carrier business and mobile financial solutions. Panamax is headquartered in New York, with an R&D center located in Ahmedabad, India.

For the further details on their BillCall with the CRM Module please, click here