Originally posted in Global Capacity by Mary Stanhope, VP Global Marketing,
Innovation requires dedication. At Global Capacity, we not only innovate, but also disrupt how companies buy and manage network connectivity. Our revolutionary One Marketplace™ platform, leverages a unique combination of aggregation, automation and information to streamline and simplify the process of designing, pricing, procuring and delivering data connectivity solutions. This combination brings a much-needed transparency to the marketplace. Our technology simplifies and standardizes the ordering of connectivity services across carriers, delivers services with predictable results and consistent customer experience and promotes the efficiency and growth of global wide area networks.
Technology is not the complete solution for the channel, also critical to Global Capacity’s success is the expertise of its team. Global Capacity’s high-level of engagement is a market-changing factor that eases the burden on its Channel Partners, allowing both groups to work together in the best interest of the customer. Global Capacity provides full access to expert assistance throughout all the stages of the buyer’s journey. Global Capacity’s dedicated Channel Concierge team works hand-in-hand with Master Agents, customers and agents, providing access to an array of industry experts, from network engineers, to service management, to sales operation support. These key individuals deliver fast, friendly and knowledgeable service to each one of our valued agents.
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