Building a customer-first company means doing everything with your clients in mind and exceeding their needs and expectations. As Google’s “Ten Things” manifesto states, “Focus on the user, and all else will follow.”
One network connectivity solutions provider that clearly values a customer-centric approach is FiberLight, LLC, which recently hired Marc Dyman to join the company as its new Executive Vice President and Chief Revenue Officer. Mr. Dyman brings more than 25 years of experience to the table in driving growth and building innovative solutions for telecommunications and technology organizations. In the company’s newly created CRO position, he will manage revenue growth, guide strategic planning and oversee daily operations for FiberLight’s sales and marketing organization, while reporting to FiberLight CEO Don MacNeil.
“Marc is a transformative leader who understands our customer-first culture,” stated Mr. MacNeil. “With his experience, track record and knowledge of our industry, we’re confident he will build on FiberLight’s considerable accomplishments to date and, working closely with the other members of our leadership team, he will be extremely valuable in positioning FiberLight for sustained, long-term success.”
Before joining FiberLight, Mr. Dyman was Senior Vice President for Digital Realty Trust’s connectivity and colocation business unit. He was also Vice President of Sales, Marketing, and Strategy for Time Warner Cable, Inc.
“I am thrilled for the opportunity to work with FiberLight’s extraordinary team of industry experts. I have been truly impressed with the drive I’ve seen so far and everyone’s willingness to do whatever it takes to provide exceptional services for our customers,” said Mr. Dyman, regarding the development. “Further, FiberLight has significant infrastructure in some of the most dynamic, innovative technology markets in the United States, and its network is backed by long-standing engineering and operational excellence. I look forward to levering these assets as we focus on creating positive customer experiences by delivering mission-critical high-bandwidth solutions.”
FiberLight now manages and owns over 1.7 million fiber miles across 400 U.S. cities and towns. The company also maintains over 17,000 backbone access points, 1,700 on-net locations and a presence in over 100 data centers across the U.S.
To learn more about FiberLight, click here.
