Originally posted to NEDAS

As new and revolutionary technologies and IT strategies continue to emerge at breakneck speed, businesses across the IT and telecommunications spheres are facing a key setback: a strain on the supply of vital talent. As the foundation for any successful business, talent (and the lack thereof) is a ‘make or break’ asset. Especially as competition grows, not having knowledgeable employees on hand to support the integration and transformation of technology can spell disaster, forcing businesses to fall behind relative to their competitors. 

To discuss how to overcome this challenge and prepare for successful digital transformation,  the NEDAS Live! Podcast welcomed Carrie Charles, CEO of BroadStaff, a national staffing firm that specializes in supplying talent to the telecommunications industry. Hosted by Ilissa Miller, President of NEDAS and CEO of iMiller Public Relations, and Steve Yapsuga, Co-Chair of the NEDAS Advisory Council and North American Director of Sales for Comba Telecom, the podcast began by discussing how the telecommunications and technology industries are still relatively new. Having been created only around 30 years ago with the birth of the internet, the drive for mass digitization has happened so quickly, which explains the strain on key resources. 

Charles notes that the increasingly challenging quest for talent is something that everyone is becoming exposed to or affected by. When it comes to finding and attracting the highly skilled individuals that keep next-generation operational frameworks and strategies up and running, the task is only getting harder. With small cells and wireless and wireline convergence, new jobs are being created that the workforce has never even heard of before. Charles notes that tower climbers, technicians and any title that includes the term ‘fiber’ are becoming scarce. 

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