INOC has announced it is launching a new Network Operations Center dedicated to supporting optical network infrastructure. This dedicated NOC was created specifically to address the growing demand from enterprises and Communications Service Providers (CSPs) that need to satisfy complex and evolving requirements. Already a leader in 24×7 Network Operations Center (NOC) and a global provider of technology infrastructure monitoring, reporting and support services, the move will further enhance INOC’s vast array of tools, processes and procedures to provide optical network support to customers, particularly those with stringent and demanding Service Level Agreements (SLAs).
Optical transport has already become the backbone of global network infrastructure and is continually evolving with SDN-based control, solutions for high-speed Data Center Interconnect and the emphasis on security. The new NOC provides INOC clients and partners with staff focused on monitoring and managing such networks. These customers rely on high-speed, low latency networks to run their businesses, and outages, even momentary ones, can be extremely detrimental to their business and their customers’ business. A dedicated optical NOC is able to inform the end-users of issues and works with multiple third parties, including field support companies, circuit providers and OEMs. It also reduces the Mean Time To Repair (MTTR) by quickly identifying and troubleshooting issues. INOC’s new dedicated optical NOC is comprised of networking experts that understand optical network technologies. Moreover, INOC’s ISO 27001:2013 certification provides customers with the assurance that INOC’s security methodologies concerning the confidentiality, integrity and availability of customer data, systems and infrastructure have met an internationally recognized standard.
“Given the growth we are experiencing in our optical network business, along with increasingly complex customer requirements, now is the time to respond with more specific expertise,” said Brian Parker, Director of Optical Network Services, INOC. “Our new dedicated optical NOC is among the first of its kind in the industry and we anticipate it will have a significant and positive impact.”
INOC’s end-to-end optical network services and solutions include planning and design, needs analysis, vendor selection and equipment specification. Also included is ongoing 24×7 network monitoring and support. INOC engineers are experts in Gigabit Ethernet (GigE), SONET, OCx and ATM. This capability extends to any protocol — SONET, Ethernet and Fibre Channel — over DWDM, GPON and technologies, such as MPLS, PBB and OTN. INOC optical network services support the optical and IP platforms of a variety of equipment manufacturers, including Cisco, Ciena, Juniper, Infinera and ADVA.
INOC combines state-of-the-art software technology, highly resilient and redundant NOC infrastructure, proven processes and expert technical staff to improve uptime, availability and performance of customer networks, applications and servers. The INOC team is attending International Telecoms Week (ITW) 2016 from May 8-11, 2016; to request a meeting with INOC at ITW, please email INOC@imillerpr.com.
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